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Guest Service Gold® Program and Certification

May 26, 2023 @ 10:00 am - 2:00 pm

$89
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Guest Service Gold® prepares individuals for the Certified Guest Service Professional (CGSP®) exam. Recognized worldwide, the CGSP® is the highest acknowledgement of guest service excellence for customer service professionals. The Guest Service Gold program features seven elements: Recovery: Turn it Around, Personalization: Provide and Individualized Experience, Knowledge: Be in the Know, Passion: Inspire Others, Commitment: Be All In, Inclusion: Include Everyone, Personality: Be Yourself.

The group training can be completed in four hours. Following that training, the CGSP® exam consists of 30 multiple-choice questions that must be answered within one hour. Candidates must achieve a minimum score of 70% to earn the CGSP® designation.

Details

Date:
May 26, 2023
Time:
10:00 am - 2:00 pm
Cost:
$89
Event Categories:
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Website:
https://clients.oregonsbdc.org/reg.aspx?mode=event&event=120430027

Venue

Partners for Rural Innovation Building
4506 3rd St.
Tillamook, OR 97141 United States
Phone
(503) 842-8222
View Venue Website

Organizer

Tillamook Bay Small Business Development Center
Phone
503-842-8222 ext. 1420
Email
infosbdc@tillamookbaycc.edu
View Organizer Website